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Case Study

AIG Delivers Real-Time Quotes and Reduces

Payment Time from Days to Minutes

AIG promotes “direct insurance” where, in just one phone call, prospects can get an insurance quote and buy a new policy. To carry out this promise of efficiency, the organization needed to streamline two important internal processes.

View the case study to see how they became digital, reduced staff effort by 40% and improved claims processing from days to minutes.


View this case study

“We had an amazing experience working with OpenLegacy, starting from the requirements all the way through implementation. OpenLegacy’s API microservices solution was fast to implement and enabled us to expose our AS/400 legacy system to our call center customers and payment system. Using OpenLegacy we’ve met the car insurance competitive market demand and kept our leading position as a direct insurance company.”

Ana Shavit, Applications Manager