“Putting customers first” is more than a slogan for the bank. Over the year, it has won many customer satisfaction and customer service excellence awards. In 2015, it announced a new long-term, bank-wide program aimed to elevate its customer experience and to make it a competitive advantage, especially to attract and keep millennials who would "rather go to the dentist to a bank."
However the challenge was their decades-old legacy systems. The bank had the right mindset, vision and budget - but it lacked the right partner to execute. With OpenLegacy, the small pilot team was able to deliver the first API within a few hours. The fast implementation was due to Openlegacy's simple architecture and API software that includes legacy system connectors, automation, standardization, built-in testing and more. Download the full case study to learn more.