The Art Of The API: How to Accelerate Delivery of Digital Innovations from Legacy Insurance Systems
Customers expect real-time information whenever and wherever they are, without the assistance of an agent or a call center representative. The modern agent requires new tools and applications to maintain productivity in a mobile environment. This eBook explores the topic of using APIs (application programming interface) to quickly deliver the innovations that banking customers demand.
- replace intensive manual effort with automation to access back-end systems directly
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