Founded in 1973, the company is one of the leading motor vehicle spare parts importer and distributor in its country of operation. It sells tens of thousands of original and OEM parts, including electronics components, lighting, coolers and radiators.
In order to further improve customer service and increase sales efficiency, the company decided to upgrade its Salesforce user experience. Specifically, it decided to enable mobile connectivity to the mission-critical IBM i ERP application, in order to enable sales personnel to check inventory and place orders in real time, on the go, without the need to call the call center or find an emulator to connect to the IBM i.
Download the case study to learn how the company used OpenLegacy’s iSuite to convert all relevant IBM i screens into screens in the tablet app. Within three months, the entire system was up and running and a sales process that used to take 15 minutes, now takes two.